If you’re looking for something a bit less intimidating, consider Review of Elcomsoft iOS Forensic Toolkit for more information about how forensics software works. If you’ve upgraded to Catalina, iTunes will have been removed from your system and you will use Finder instead.

Note that the above applies to macOS Mojave and earlier.

You’ll now get the option to Restore or Update – the latter takes slightly longer because it downloads the latest iOS software, but either should do the trick.

For any other iDevice, you should hold the Home and power buttons at the same time.) If it’s an iPhone 7 or 7 Plus, hold volume down and the power button at the same time, until you see the iTunes screen. (If it’s an 8 or 8 Plus, or any iPhone without a Home button, press and release volume up, press and release volume down, then press and hold the power button until you see the connect to iTunes screen shown above. Connect your iPhone or iPad, and now (re-)open iTunes, assuming it doesn’t do so automatically.įorce-restart your iDevice.

On your Mac or PC, close down iTunes if it’s open.

Charge up the device to at least 20 percent.

That’s the password for the Apple ID, of course, rather than the passcode for the device – they’re two separate things. Note that you will need the Apple ID and password that were used to originally This wipes the device completely and installs the latest version of iOS from scratch. Trying to restore the device from iTunes requires a passcode, but you can restore it from Recovery Mode without one. Got a backup you can restore it and it’ll be as good as new, except no longer protected by the passcode. This removes your personal data, but if you’ve If you haven’t got the passcode, restoring and starting again is the best and simplest solution. Restore your device using Recovery ModeĬhange the passcode on an iPhone or iPad in the normal way, you need the original passcode – which isn’t much help here. Well, perhaps not, but you will find nothing to help you in this article. If you’re reading this page because you stole an iPhone and then discovered it was locked, however, the police have already been notified and are on their way as we speak.

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